SMS Privacy Policy and Terms of Condition

SMS Privacy Policy

Worldwide Pianos Effective Date: September 7, 2026 Last Updated: September 7, 2026

This SMS Privacy Policy explains how Worldwide Pianos ("we," "us," or "our") collects, uses, and protects your mobile phone number and related information when you opt in to receive text messages (SMS/MMS) from us regarding your classes, account, and related notifications. This policy supplements our general Privacy Policy and applies specifically to our SMS messaging program.

By opting in to our SMS program, you agree to the terms described below.

1. Information We Collect

When you opt in to receive text messages from us, we collect:

Your mobile phone number
Your name and account/student information associated with your enrollment
The date, time, and method of your opt-in consent
Records of messages sent to and received from you (for support and compliance purposes)

2. How We Use Your Information

We use the mobile number and related information you provide solely to send you SMS notifications related to your account and classes, including:

Class scheduling updates, reminders, and cancellations
Account and billing notifications, including payment confirmations and payment reminders
Enrollment, registration, and administrative updates
Responses to messages you send us (e.g., HELP or STOP requests)

We do not use your mobile number for marketing messages unless you separately opt in to a marketing program.

3. Message Frequency

Message frequency varies depending on your class schedule, account activity, and communications you initiate with us. You can expect to receive approximately 4-5 messages per month. Frequency may vary.

4. Message and Data Rates

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to any messages we send or that you send to us as part of the SMS program. Charges will appear on your mobile phone bill or be deducted from your prepaid balance. Worldwide Pianos is not responsible for any carrier charges related to your participation in this program. Contact your wireless carrier for details about your plan.

5. No Sharing of Mobile Number Information

We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in consent data to any third party or affiliate for their own marketing or promotional purposes.

Your mobile number and opt-in status will only be shared with:

Service providers who help us deliver text messages on our behalf (e.g., our SMS/text messaging platform provider), solely for the purpose of sending you the messages described in this policy
Parties as required by law, regulation, legal process, or governmental request
A successor entity in the event of a merger, acquisition, or sale of business assets, subject to this same non-sharing commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes outside of the purposes described in this policy.

6. How to Opt In

You may opt in to receive SMS messages by:

Providing your mobile number and affirmatively consenting during enrollment or account setup (e.g., checking an opt-in box), or
Texting a designated keyword to our messaging number, or
Providing verbal or written consent to our staff

Consent to receive SMS messages is not required as a condition of purchasing or receiving any goods or services, unless the message is one you have specifically requested (such as a payment confirmation tied to a transaction you initiated).

7. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you text STOP, we will send you a confirmation message and you will no longer receive SMS messages from us, unless you re-subscribe. You may also contact us directly using the information below to be removed from our messaging list.

For help, reply HELP to any message, or contact us at WorldwidePianoAndMusicSchool@gmail.com.

8. Data Retention

We retain your mobile number and opt-in/opt-out records for as long as necessary to operate the SMS program, comply with legal obligations, and resolve disputes. If you opt out, we retain a record of your opt-out request to ensure we do not contact you again.

9. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your mobile number and related information from unauthorized access, use, or disclosure.

10. Children's Privacy

Our SMS program is intended for use by parents, guardians, or account holders who are 18 years of age or older. We do not knowingly collect mobile numbers directly from children through this program.

11. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this SMS Privacy Policy or wish to exercise any rights described here, please contact us at:

Worldwide Pianos 804 US HWY 1, Edison, NJ 08817 WorldwidePianoAndMusicSchool@gmail.com https://www.worldwidemusicschool.com/

SMS Terms and Conditions

Worldwide Pianos Effective Date: September 7, 2026 Last Updated: September 7, 2026

These SMS Terms and Conditions ("Terms") govern your participation in the text messaging (SMS/MMS) program operated by Worldwide Pianos ("we," "us," or "our") for the purpose of sending class, account, and related notifications. By opting in to receive text messages from us, you agree to these Terms and to our SMS Privacy Policy.

1. Program Description

By enrolling in our SMS program, you consent to receive text messages from Worldwide Pianos related to:

Class scheduling updates, reminders, and cancellations
Account and billing notifications, including payment confirmations and payment reminders
Enrollment, registration, and other administrative communications
Replies to messages you send us

This is a transactional/account-notification messaging program. It is not a marketing program unless you separately opt in to receive promotional messages.

2. Opt-In Consent

By providing your mobile phone number and opting in through our enrollment form, website, verbal consent, or by texting a designated keyword, you affirmatively consent to receive automated and/or manually sent SMS messages from us or our messaging service provider at the number provided. Consent to receive messages is not a condition of purchasing any goods or services, except where the message is directly related to a transaction you initiated.

You represent that you are the account holder for the mobile number provided, or that you have the account holder's permission to provide their number for enrollment in this program, and that you are at least 18 years of age (or the age of majority in your jurisdiction).

3. Message Frequency

Message frequency varies based on your class schedule, account activity, and your communications with us. You can expect to receive approximately 4-5 messages per month. Message frequency may vary.

4. Message and Data Rates

Message and data rates may apply. Standard message and data rates from your wireless carrier apply to all SMS messages sent and received under this program. Delivery of messages is subject to effective transmission from your wireless service provider and is outside our control. Worldwide Pianos is not liable for delayed or undelivered messages.

5. How to Opt Out

You may cancel your participation in this SMS program at any time. Text STOP to any message you receive from us to opt out. You will receive a one-time confirmation text message. After opting out, you will no longer receive SMS messages from us unless you re-enroll or provide consent again. If you experience issues opting out, contact us directly at WorldwidePianoAndMusicSchool@gmail.com or [Support Phone Number].

6. Help

For help or additional information, text HELP in response to any message, or contact WorldwidePianoAndMusicSchool@gmail.com or [Support Phone Number].

7. Supported Carriers

Carriers are not liable for delayed or undelivered messages. Our SMS program is available on most major U.S. wireless carriers. Carrier coverage and availability may vary, and we are not responsible for messages that are not delivered due to carrier network issues, changes to your device or number, or other factors outside our control.

8. No Sharing of Mobile Information

Mobile phone numbers and opt-in consent obtained through this SMS program will not be shared or sold to third parties or affiliates for marketing or promotional purposes. Please see our SMS Privacy Policy for full details on how your information is collected, used, and protected.

9. Changes to the Program

We reserve the right to modify, suspend, or discontinue the SMS program, or these Terms, at any time, with or without notice. Continued participation in the program after changes take effect constitutes your acceptance of the revised Terms. Any changes to these Terms will be posted with an updated "Last Updated" date.

10. Disclaimer of Warranties; Limitation of Liability

The SMS program is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the timeliness, accuracy, or delivery of any messages sent through this program. To the fullest extent permitted by law, Worldwide Pianos shall not be liable for any damages arising from your participation in, or inability to participate in, this SMS program, including but not limited to missed class notifications, delayed payment reminders, or carrier-related delivery failures.

11. Termination

We may terminate your participation in the SMS program at any time, for any reason, including suspected misuse or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws principles, unless otherwise required by applicable federal law (including the Telephone Consumer Protection Act (TCPA)).

13. Contact Us

Questions about these Terms or the SMS program can be directed to:

Worldwide Pianos 804 US HWY 1, Edison, NJ 08817 WorldwidePianoAndMusicSchool@gmail.com [Support Phone Number] https://www.worldwidemusicschool.com